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Parcel lost from 28th January

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LV386668177CN
Hi there's,
This is regarding to the track number I wrote down before.
As you can see, it shows up that it got stuck in Spanish customs on 6th of January then on 28th of January it was returned. After that, the parcel eqs associated to this new track : DQ427V0723438540128070H the last one to check it out.
Local post office told me the package was given to origin, so they told me about opening a inquiry or complaint to know where it is. I have been waiting for over three months. Where is the parcel? Thanks

1 Answer(s)

user
Hi Bertikal,

It was returned back to the seller and the seller has got it on Jan.28. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Number: DQ427V0723438540128070H
Package status: Alert
2022-01-28 14:23 Delivered to the sender, The shipment has been delivered to the sender
2022-01-28 13:25 In delivery, Your shipment has arrived at the unit responsible for sorting it for delivery
2022-01-25 08:29 Classified, Shipment has been classified in the Logistics Centre
2022-01-24 11:16 Classified, Shipment has been classified in the Logistics Centre
2022-01-24 08:27 Return received, The shipment has been received for return to the sender
2022-01-24 08:27 Pre-registered, Shipment has been pre-registered in the Correos systems, pending deposit
2022-01-24 08:26 Being returned, Shipment returned without reception

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Hi there's,
This is regarding to the track number I wrote down before.
As you can see, it shows up that it got stuck in Spanish customs on 6th of January then on 28th of January it was returned. After that, the parcel eqs associated to this new track : DQ427V0723438540128070H the last one to check it out.
Local post office told me the package was given to origin, so they told me about opening a inquiry or complaint to know where it is. I have been waiting for over three months. Where is the parcel? Thanks

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