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Parcel is stuck on Logistics order created status for 35 days

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Hi, my order with RV388753536CN this code is stuck on logistics order created status for more than a month. Seller is BIG TREE TECH store on Aliexpress and they're not responding. I can't learn where my post is. This should be a trackable post. What should I do

You may get the answer from the following articles:

Why is my package stuck in transit for so long?
Why Do I Receive A Package from China That I Didn't Order?
What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

user
Hi Egesuer,

There is only 'Logistics order created' shown in tracking information for it because the seller just created the order on April 9 but hasn't shipped it. You need to push the seller to ship the package immediately.

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