Parcel is delivered but it never arrived
Asked by Omar |
0
Hi, some information about my parcel with tracking number AG048204436CN which appears to have been delivered to me but never arrived. May I know where is it? It's been almost two months since I placed the order
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1 Answer(s)
If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.