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Parcel is delivered but it never arrived

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Hi, some information about my parcel with tracking number AG048204436CN which appears to have been delivered to me but never arrived. May I know where is it? It's been almost two months since I placed the order

You may get the answer from the following articles:

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What Are the Reasons That Cause the Loss of Parcels?
How long does it take to ship via China Post?

1 Answer(s)

user
Hi Omar,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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