Parcel in customs for over a month

Asked by Kimi_9218 | 9/7/2021 2:37:29 PM

Greetings,
My package whose tracking number is RX110103118JP has been in customs for more than a month. I would like to know where you are currently, as I was not given any information or order to testify. Since August 4, I have not received any updates on her situation. Thank you in advance.

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1 Answer(s)

Daisy | 9/10/2021 6:17:27 PM Reply

Hi Kimi_9218,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.

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