Thank you for advising parcel referenced RN014958579GB is currently held by customs. As suggested, I contacted the seller but they refuse to acknowledge or assist. They simply state that they are not responsible if the parcel is lost or held by Customs and I will only be offered a refund if they receive it. Please advise what I can do to resolve this.
My parcel LP904394501SG is held by customs and status shows pending duty payment. My recipient has tried to contact Chinapost and even China customs but they did not give him any information to pay. How do I pay when both Chinapost and customs are not giving any instructions
Hi good day my parcel is held by customs on Novembe 5 until now theres no updates. May i know why my parcel heldby customs? Please process my parcel thank you.
Is it still at the customs now? You'd better provide the tracking number in order to check it for you.