Parcel held at customs in Guangzhou for 5 weeks

Asked by Ella | 12/14/2022 1:49:49 PM

Parcel RN804648565GB. Please advise on any information about the parcel. It has been at customs for 5 weeks. I didn't write the receiver's phone number on the parcel. Is it a problem?
The parcel contains a small and faulty teapot. I am returning it to the company Umi Teapots that sold it to me.
Many thanks.
Ella

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