My parcel tracking #EB836217125CN has not had any updates since march 17th which was “has been sent to the carrier for transportation” and on every other parcel I have shipped with ems-60 I usually get the “airlines reception” update around 12 hours or less later, and that is not the case this time at all I have had zero updates nothing since the 17th and I would like to know what’s happened I’m just really confused if my package is lost or what.

Hi, Could you give me some information about the parcel with tracking number RV511897083CN?. Looks like it's stuck is Shanghai, and there hasn't been any tracking updates since november 09. Should I wait more days before contacting the seller for a refund?. Thanks.

Hi,

My tracking number is: EV961948478CN
I'm emailing because there haven't been any updates on my package for 9 days, and it hasn't updated to say that the airline has received it/shipped it. It was posted 10 working days ago, so I'm a little worried as your website says that to Europe, you expect it to take 5 working days, or at most 3-7, but it has been longer than that....

Do you have any other updates please?

Thank you