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Parcel hasn't been updated in 3 months

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Hello. I bought a product in January 2022 but never received it. The tracking page shows that it was cleared of customs and arrived at the sorting center, but now it's been 3 months, there are no updates of my package ever since and I never received it.
Tracking number: UT483556157TH

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1 Answer(s)

user
Hi Yasmin,

It's sent by using China Post Ordinary Packet Plus which is a cheap service of China Post. China Post doesn't provide tracking service for it after it arrives in Canada. So, you can't get more update after Jan.26. It usually takes about 60-90 days to be delivered. If you couldn't get it in time, you need to contact the seller to give you a solution.

Number: UT483556157TH
Package status: In transit
Country: China -> Canada
2022-01-26 10:21 Arrive at sorting center in destination country
2022-01-26 10:21 Import clearance success
2022-01-26 10:21 Arrive at destination country
2022-01-21 21:26 Airline arrived at destination country
2022-01-17 14:20 Airline departed from transit or district country
2022-01-17 14:20 Post office collection
2022-01-16 08:22 Airline arrived at transit country or district
2022-01-13 22:08 Airline departed from original country
2022-01-13 14:14 Hand over to airline
2022-01-08 15:01 Received by line-haul
2022-01-08 09:22 Outbound in sorting center
2022-01-06 15:45 Inbound in sorting center
2022-01-06 15:45 Accepted by carrier

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