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Parcel has not arrived and I am unsure of its whereabouts

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Hi there

My parcel says it is delivering but is hasn’t delivered yet!

Please help

Many thanks
Kate

Reference: RU942195611GB

You may get the answer from the following articles:

Wrong parcel address. How to change it?
What Are the Reasons That Cause the Loss of Parcels?
Why is my package stuck in transit for so long?

1 Answer(s)

user
Hi Kate,

China Post tried to deliver it to the recipient but failed. The reason my the phone number for the recipient couldn't be connected. You'd better let the recipient in China call China Post service number 11183 (then 8 for English service) to ask how to get it:

2017-12-14 08:09:00 Unsuccessful delivery
2017-12-13 14:42:00 Unsuccessful delivery
2017-12-13 08:53:00 Unsuccessful delivery
2017-12-07 08:35:00 Arrival at inward office of exchange, BEIJING

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Reference: RU942195611GB

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