Parcel has not arrived

Asked by Peter Collins | 6/9/2021 6:36:43 AM

I placed this order on March 28, 2021 but still have not received it yet.
When I look at the tracking number UU011929321CN, it states that the parcel has been in Sydney since 20 Apr 2021.

I hope you can look into this for me as I don't have any way of contacting the delivery company.

Regards
Peter

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1 Answer(s)

Daisy | 6/9/2021 9:06:34 PM Reply

Hi Peter Collins,

It's sent by using China Post Ordinary Small Packet Plus which is a cheap service of China Post. China Post doesn't provide tracking service for it after it arrives in Australia. So, you can't get more update after April 20. It usually takes about 60-90 days to be delivered. If you couldn't get it in time, contact the seller to give you a solution.

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