China Post: 86 10 11185 EMS: 86 10 11183

Parcel EA166393844BE expired in Souzhou after 3 months

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Hello! My parcel EA166393844BE is expired. It was shipped from Belgium to China in by error in december 2020. Its destination was Vietnam. Is my parcel already returned back to Belgium?

Thank you.

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5 Answer(s)

user
Hi Buuloc LAM,

It's still stuck in Suzhou, China now. You need to contact Bpost International to reflect the problem and get a solution from them as soon as possible.
user
I have already called bpost International. They just refund me 50 % of the value of my package. Can you return back my packet to Belgium?

thanks
user
Hi Buuloc LAM,

Sorry, we couldn't deal with the package but could only track it. You need to let the receiver in China call China EMS service number 11183 to let them send it back to you.
user
The receiver is in vietnam. The packet was shipped by error to China instead of vietnam.
Has China EMS a english call number?

Thank you
user
Hi LAM Buuloc,

Sorry, China EMS doesn't have an english call number. You need to contact your local courier to reflect the problem and get a solution.

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