Hi francofossati,

Sorry, we couldn't change the address for you. It's stuck in Germany now. In this case, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about it and see if the address could be changed now. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AT666511071CN
Package status: In transit
Country: China -> Germany
2025-03-17 13:56 LGG, Customs clearance of the target country [LGG]
2025-03-16 12:43 LGG, Arrival [LGG]
2025-03-15 11:26 CAN, Departure【CAN】
2025-03-14 10:32 CAN, export customs clearance is completed [CAN]
2025-03-10 20:05 Shenzhen City, Express delivery processing center [Shenzhen City]
2025-03-10 19:59 Shenzhen City, emails left [Shenzhen International Hong Kong Zhongfa Express Sales Department] and are being sent to [Guangshang Center]
2025-03-10 19:48 Shenzhen City, the email has been sorted at [Shenzhen International Hong Kong Zhongfa Express Sales Department] and is ready to be sent
2025-03-10 19:47 Shenzhen City, Express delivery arrival processing center [Shenzhen City]
2025-03-10 19:28 Shenzhen City, China Post has collected emails