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Parcel delivered, not to customer

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Tracking information states parcel delivered. I have not received the parcel.i do not know who the UK courier is or the UK tracking number for that courier. The China courier tracking is not recognised by any UK courier

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2 Answer(s)

user
Hi missvee,

If you don't get it, you need to contact the seller to ask for the new tracking number in UK. Then, use the number to check with Royal Mail about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
user
DU9100808334YM
where is my package. tracking says its delivered, but it has not been delivered. so now i am confused and annoyed at the lack of support from global businesses. a little help in identifying the delivery courier in England that has supposed to have delivered this package is all i need and the English tracking number would help also.

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