Parcel being held at customs

Asked by Corrine | 8/28/2020 6:06:32 AM

Hi please can you help. I’m returning a parcel to China and my parcel is being held at customs because taxes and duties need to be paid. I have offered to pay the taxes and duties to get the parcel to them but don’t know how I can contact and pay online. The recipient isn’t being very helpful. The parcel number is EC111706300BE. Is there a way I can pay the fees online? Thanks

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1 Answer(s)

Daisy | 8/30/2020 11:54:02 PM Reply

Hi Corrine,

It needs the recipient to pay for it. You couldn't pay from Belgium online.

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