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Parcel arrived at destination country for over a month

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My parcel UY145061784CZ has arrived in New Zealand for about a month and I have yet to receive it. I contacted the customs here and they said that the package has not arrived to customs yet, so I contacted the post centre and they said that the package has not arrived.
When will my parcel get to me? I have been waiting for a month since it arrived

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2 Answer(s)

user
Hi Ella,

It's delayed due to coronavirus. I suggest you wait patiently for more days. If you couldn't receive it in the buyer protection time, better contact the seller to give you a solution as soon as possible.

Number: UY145061784CZ
Package status: In transit
Country: China -> New Zealand
2020-05-19 09:56, Arrive at destination country
2020-05-07 13:33, Depart from transit country or district
2020-04-24 14:29, Arrive at transit country or district
2020-04-22 15:49, Hand over to airline
2020-04-20 20:58, Received by line-haul
2020-04-17 04:00, Outbound in sorting center
2020-04-16 21:34, Inbound in sorting center
2020-04-16 21:31, Accepted by carrier
user
I have paid for more than 100days, why the phone case has just arrived my home?

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Why is my package sitting herr for soo long.Your parcel has arrived in the country of destination.
UT410192297TH

Destination
United States of America
usps
Origin
China
Arrive at sorting center in destination country

2021-10-04 13:45:26

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