Parcel 1 month at customs?

Asked by hel | 10/26/2021 11:48:59 AM

Hi my parcel EB753784777CN has been stuck in China for a while...I can't really understand what's going on. Could you please assist? Thanks.

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4 Answer(s)

Daisy | 10/28/2021 12:51:35 AM Reply

Hi hel,

It hasn't passed the customs check and is still stuck at the customs now. You need to contact the seller to reflect the problem and let them give you a solution about this.

hel | 10/28/2021 1:09:20 AM Reply

Thanks. He told me that all the shipments are very slow and we must wait. Is this correct?

Daisy | 10/29/2021 12:05:37 AM Reply

Hi hel,

It's not normal that it's stuck at the customs for over a month. You'd better let the seller give you a solution in time.

21rosie | 5/15/2024 12:02:27 AM Reply

Tracking :LH222288831US
Hello,
I have not been able to receive an update on this package.
Can you please let me know the current situation?
It has been over a month.
Thanks

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