Hi Nicole,

It couldn't be returned back to you now as it has been delivered on August 8.

Number: CY294380699DE
Package status: Delivered (117 Days)
Country: Germany -> China
2022-08-08 09:15 Beijing, signed, signed by me: I signed for receipt, courier: Zhang Ning, telephone: 18519362239
2022-08-08 07:42 Beijing, 【Pinggu Sales Department】Arrange delivery, delivery person: Zhang Ning, telephone: 18519362239, investment department: 010-69962360
2022-08-08 07:42 Beijing, Arrive at Pinggu Sales Office
2022-08-08 06:00 Beijing, leave [Beijing Capital Airport International Exchange Bureau], next stop [Pinggu Sales Department] (transfer)
2022-08-07 13:03 Beijing, import customs release
2022-08-07 10:42 Beijing, released
2022-08-06 17:54 Beijing, released
2022-08-06 17:54 Beijing, Retained by the Import Exchange Bureau
2022-08-05 14:56 Beijing, released
2022-08-05 10:48 Beijing, released
2022-08-04 12:39 Beijing, out of stock
2022-08-03 15:12 Beijing, released
2022-08-03 11:56 Beijing, waiting for users to pay taxes
2022-07-22 14:13 Beijing, to be submitted by the recipient to the customs, [Beijing International Jianguomen Customs Broker], Tel: 010-64566270
2022-06-28 15:27 Beijing, to be submitted by the recipient to the customs, [Beijing International Wangjing Customs Broker], Tel: 0000
2022-06-27 15:29 Beijing, arrive at 【Beijing International Tianzhu Processing Center】(Transfer)
2022-06-27 14:37 Beijing, customs clearance
2022-06-25 15:32 Beijing, sent to import customs
2022-06-24 22:51 Beijing, sent to import customs
2022-06-24 19:18 Beijing, mail disinfection and resting ends
2022-06-14 16:06 Beijing, In response to local epidemic prevention requirements, mail is disinfected and rested
2022-04-16 09:23 Leave the overseas export exchange bureau (not yet arrived at China Post)
2022-04-16 03:01 Arrive at the Overseas Export Exchange Bureau
2022-04-13 23:29 【DE】Received
2022-08-08 09:15 China VR, The shipment has been successfully delivered
2022-08-08 07:42 China VR, The shipment has been loaded onto the delivery vehicle
2022-08-07 13:08 China VR, The shipment has left the import parcel center in the destination country/destination area.
2022-08-07 13:03 China VR, The customs clearance process for import into the destination country/region has been completed. Please find more information here .
2022-08-07 10:41 China VR, The shipment has arrived at the parcel center
2022-08-06 17:54 China VR, The shipment has arrived at the import parcel center
2022-08-06 17:53 China VR, The shipment has arrived at the parcel center
2022-08-05 15:01 China VR, The shipment has been processed in the parcel center
Origin:
2022-06-27 14:37 China VR, The shipment is in the process of customs clearance for import into the destination country/region. Please find more information here .
2022-06-25 15:32 China VR, The customs clearance process for import into the destination country/region has started. Please find more information here .
2022-06-24 22:51 China VR, The customs clearance process for import into the destination country/region has started. Please find more information here .
2022-06-14 16:06 China VR, The shipment is in the process of customs clearance for import into the destination country/region. Please find more information here .
2022-06-14 15:30 China VR, The customs clearance process for import into the destination country/region has started. Please find more information here .
2022-06-14 15:30 China VR, The shipment has arrived in the destination country/destination area

Hallo,
danke für die Antwort!
Wurde es direkt an den Empfänger geliefert? Wo befindet sich das Paket genau?

Grüße,
Nicole

Hi Nicole,

It should be delivered to the address the sender filled on the lable. You need to contact the sender to confirm the address. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Leider antwortet der Käufer nicht und ich möchte bitte das Paket an den Absender zurückgeschickt bekommen!
Geht das?