Packages stuck on "handed over to airlines for some time"

Asked by Jacob Norton | 9/8/2020 8:51:17 PM

Hi I have to packages stuck at the stage of "handed over to airlines for some time"
They are: EB726741349CN
and: LZ255011533CN
Both were due in Australia 2 Days ago, what is happening?

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I sent the package back to China and it's stuck at the customs. What should I do?

1 Answer(s)

Daisy | 9/9/2020 8:08:13 PM Reply

Hi Jacob Norton,

They are sill in China waiting for the flight now. Please wait for more days to get update. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution in time.

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