Packages Stuck in Shipping

Asked by Owen | 11/22/2021 8:23:53 AM

Hello, my two Aliexpress packages (tracking numbers UT427340763TH and UT428747332TH) have been in the U.S. for around 20 days now. The longest I've ever had to wait for a package to arrive after it arrives in the country is 12 days. Do you have a better way of tracking where it is in the country? I'm afraid they might be lost.

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

1 Answer(s)

Daisy | 11/23/2021 12:47:39 AM Reply

Hi Owen,

They are sent by Cainiao Express. If you couldn't receive them in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

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