Packages lost??

Asked by dandrea27 | 3/23/2021 11:35:31 AM

Tracking number is
RY368529324CN
This is the third time I have had these products shipped from China ems
It's get as far as lebanon pa .usa then doesn't move. The last time it got lost in my own town. Please help the tracking above is from ems and states it is in lebanon but has not moved

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 3/23/2021 11:46:37 PM Reply

Hi dandrea27,

There is no tracking information for it at present. Possible reason is the sender just gave you a tracking number but hasn't shipped it.

You'd better contact the seller to confirm for the reason.

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