Package.Is said to be delivered, but tracking number was not updated when entere

Asked by Christa griffin | 3/11/2024 12:56:48 PM

You may get the answer from the following articles:

How do I track a package from China?

How long does it take to ship via China Post?

Why is my package stuck in transit for so long?

1 Answer(s)

Daisy | 3/13/2024 1:51:08 AM Reply

Hi Christa griffin,

If it's said to be delivered but you don't receive it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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