Placed an order for my product back on February 28th, shipped on March 15th, haven't received any update since the 18th of march, currently April 14th? Why has it taken almost a month and haven't received any status updates?

Hello. I have been tracking my package tracking number LY232869938CN. It says it arrived at the sorting center on May 20, 2020 (according to you site). Using 17 Track I get this information:
2020-05-20 15:27
Tianjin, delivered to air transport
2020-05-20 06:42
Beijing, leaving the Beijing International Mail Exchange Station, the next stop , Tianjin Mail Processing Center
2020-05-19 23:19
Beijing, delivered to air transport
2020-05-17 14:54
Beijing, Beijing International Tianyi Processing Center has been exported directly sealed
2020-05-16 22:09
Beijing, arriving at Beijing Xinshun Processing Center
2020-05-16 22:02
Beijing, leaving Wangfujing in the Jingmen Area, the next stop , Beijing Xinshun Processing Center
2020-05-16 15:45
Beijing, "Jingmen Area Wangfujing" has received, agent: Yu Jinrong, Tel: 18519363863
2020-05-05 23:02
Logistics order created

It seems like it moved quickly for a few days then just stalled out since the 20th. Any information you can provide about this package will be greatly appreciated.

Hi my shipping id is AT401565591CN
and the update I have it says its shipment leaves processing centre close to my address but it has been nearly a week I havent received the item.
the processing centre does not exist because I live in the area ?
Thanks !