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Package was not delivered to my address

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It says my package was delivered Oct 30/04, however I did not receive it...tracking AT545810072CN

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1 Answer(s)

user
Hi Amazon customer,

According to the tracking information, AT545810072CN was delivered on October 30. If you don't get it, you need to contact the seller to ask for the new tracking number in Canada. Then, use the number to check with Canada Post about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AT545810072CN
Package status: Delivered
Country: China -> Canada
2024-10-30 12:36 WHITEROCK, has been submitted【CA BC WHITEROCK】
2024-10-30 11:50 WHITEROCK, the shipment arrives at the processing center [CA BC WHITEROCK]
2024-10-30 09:54 WHITEROCK, out for delivery【CA BC WHITEROCK】
2024-10-27 21:53 TORONTO, destination transfer【TORONTO】
2024-10-23 14:55 Toronto Airport, Canada, arriving at【Toronto Airport, Canada】
2024-10-21 23:11 RC international airport, depart【RC international airport】
2024-10-20 14:32 RC international airport, export customs clearance completed【RC international airport】
2024-10-18 09:05 Shenzhen Airport Station, express mail leaves the processing center [Shenzhen Airport Station]
2024-10-14 16:19 Dongguan City, the express shipment leaves the processing center [Dongguan City]
2024-10-14 14:20 Dongguan City, Express Shipment Arrival Processing Center [Dongguan City]
2024-10-14 11:55 Dongguan City, the email has left [International Sales Department directly under Dongguan International Company] and is being sent to [Guangshang Center]
2024-10-14 11:52 Dongguan City, the mail has been sorted at [International Sales Department directly under Dongguan International Company] and is ready to be sent out
2024-10-14 11:41 Dongguan City, China Post has received the mail

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The tracking is stating my package was delivered but it was delivered to my address. I have never received my order. I want to know how I can get my package. It must have been delivered to another address. Please advise on the exact address it was delivered to. Again, I never received my package.

destination (1 reply)

Hello,

This is the third email I am writing to you because you still do not answer my question.
I ask you which address corresponds to this tracking number LZ596806647CN
Indeed the post office delivered the package but I do not know at which address. I do not know which address I entered when ordering. I think I was wrong "and that I filled in my old address. I'll ask you the question again, what is the address of this tracking number LZ596806647CN?
Do not answer me "at your address" please.
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Historic:
Hello, We have trouble understanding each other.
What is the destination adress for the tracking number LZ596806647CN?
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Thank you.

What is the destination adress for the tracking number LZ596806647CN? I've already as this question and you answered me i've received it on jan 29 it I not have. I would to know which adress in France you have for this tracking number?

Thanks you for your help

(Hi COTO DAVID,
It was delivered to the mailbox of your address on Jan.29. If you don't receive it, you need to contact La Poste or the seller to reflect the problem and get a solution as soon as possible

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