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package was not delivered to me

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2024-07/20) at 11 a.m. I consulted the tracking of package AT478322287CN.
It was marked “delivered” on 2024-07-20 at 12:32, that is to say at a time later than current time, which is completely impossible.
Anyway, package was not delivered to me.
French post office is still waiting for this package

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1 Answer(s)

user
Hi AUBRY Jean-Claude,

If you don't get it, you need to contact the seller to ask for the new tracking number in France. Then, use the number to check with your local post courier about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AT478322287CN
Package status: Delivered
Country: China -> France
2024-07-20 12:32 France, Delivered to【FR Ille-et-Vilaine France】
2024-07-18 15:29 Saint-Malo Ille-et-Vilaine 91300 DISTRIBUTION CENTER, Express delivery leaving the processing center [FR Ille-et-Vilaine]
2024-07-16 10:02 Saint-Malo Ille-et-Vilaine 79938 DISTRIBUTION CENTER, Express arrival processing center [FR Ille-et-Vilaine]
2024-07-12 18:35 Saint-Malo Ille-et-Vilaine 79938 DISTRIBUTION CENTER, Express delivery leaving the processing center [FR Ille-et-Vilaine]
2024-07-07 12:36 Saint-Malo Ille-et-Vilaine 79938 DISTRIBUTION CENTER, Express arrival processing center [FR Ille-et-Vilaine]
2024-07-03 10:22 French Customs Clearance Completed, Customs clearance in the destination country completed [French Customs Clearance Completed]
2024-06-30 20:52 Arrived France, express delivery arrives at [France] Customs [Arrived France], waiting for customs clearance
2024-06-28 19:12 Departed Hong Kong Center, the express delivery leaves the processing center [Departed Hong Kong Center]
2024-06-26 18:32 Arrived at Hong Kong Center, Express arrival processing center [Arrived at Hong Kong Center]
2024-06-23 14:04 CN, Departure【CN】
2024-06-22 16:48 CN, export customs clearance completed【CN】
2024-06-21 10:05 Dongguan City, Express delivery leaves the processing center [Dongguan City]
2024-06-20 17:34 Dongguan City, Express Arrival Processing Center [Dongguan City]
2024-06-20 16:47 Dongguan City, the email left [Dongguan International Company Direct International Sales Department] and is being sent to [Guangshang Center]
2024-06-20 16:47 Dongguan City, the mail has been sorted at [Dongguan International Company Direct International Sales Department] and is ready to be sent out
2024-06-20 16:32 Dongguan City, China Post has received the mail

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