Package was delivered across the country no where near my address, how get back?

Asked by lani | 3/22/2023 10:48:51 AM

How can I get the package back, when it is nowhere near where I live? On Amazon the package has the right delivery address and it still went to the completely wrong place. How can this be fixed?

You may get the answer from the following articles:

Wrong parcel address. How to change it?

I sent the package back to China and it's stuck at the customs. What should I do?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 3/22/2023 8:52:15 PM Reply

Hi lani,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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