Package Waiting for Duty Payment

Asked by Rod | 8/18/2023 7:54:23 AM

Tracking #
EE221460060CA
Why is duty required this item is being returned to country of origin. China.
How is this fee paid?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

3 Answer(s)

Melanie | 12/11/2023 11:37:26 PM Reply

My item: RM436822295DE
My package arrived at customs in NINGBO on 28th November. It shows as 'awaiting duty payment' however I have not received any messages requesting the payment. It is now 12th December. I want to pay the duty, but how can I pay the duty without receiving a message?

How long will it take to receive a message requesting the payment? Is there a way to pay the duty without receiving a message from customs first?

Regards,
Melanie

Isaac | 11/5/2024 6:01:55 AM Reply

Waiting for payment for EJ330541192AU i would like to pay I am from Australia how do i pay?

Daisy | 11/6/2024 1:08:57 AM Reply

Hi Isaac,

We don't get any tracking information for it. You'd better contact Australia Post to check it for you.

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