Package tracking hasn’t been updated and package hasn’t arrived
Asked by RMartinez1220 |
0
It has been a month since my package (AT002994667CN) was sent, and it has not arrived. The tracking has not been updated for a while now (since September 16), and it seems to be stuck or lost somewhere. Thanks in advance. (Reposted due to errors)
It's not normal as it has been stuck in New York for nearly a month. It may be lost. In this case, you need to contact the seller to give you a solution in time. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
Number: AT002994667CN
Package status: In transit
Country: China -> United States
2023-09-16 14:44 New York NY USA, US CA New York NY USA
2023-09-16 10:44 New York NY USA, US CA New York NY USA
2023-09-16 03:30 New York NY USA, destination country customs clearance completed
2023-09-15 23:30 New York NY USA, arrive【New York NY USA】
2023-09-14 03:16 GZ international airport, depart【GZ international airport】
2023-09-13 15:20 Dongguan City, Express Departure Processing Center【Dongguan City】
2023-09-13 14:39 Dongguan City, Express Arrival Processing Center【Dongguan City】
2023-09-13 11:56 Dongguan City, the mail left [Dongguan International Company Direct International Business Department], is being sent to [Guangshang Center]
2023-09-13 11:54 Dongguan City, the mail has been sorted and ready to be sent out after sorting [Dongguan International Company Direct International Sales Department].
2023-09-13 11:34 Dongguan City, China Post has received mail
2023-09-13 11:34 Dongguan City, Customer Handover