Package tracking hasn’t been updated and package hasn’t arrived
Asked by RMartinez1220 |
0
It has been a month since my package (AT002994667CN) was sent, and it has not arrived. The tracking has not been updated for a while now (since September 16), and it seems to be stuck or lost somewhere. Thanks in advance. (Reposted due to errors)
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1 Answer(s)
It's not normal as it has been stuck in New York for nearly a month. It may be lost. In this case, you need to contact the seller to give you a solution in time. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
Number: AT002994667CN
Package status: In transit
Country: China -> United States
2023-09-16 14:44 New York NY USA, US CA New York NY USA
2023-09-16 10:44 New York NY USA, US CA New York NY USA
2023-09-16 03:30 New York NY USA, destination country customs clearance completed
2023-09-15 23:30 New York NY USA, arrive【New York NY USA】
2023-09-14 03:16 GZ international airport, depart【GZ international airport】
2023-09-13 15:20 Dongguan City, Express Departure Processing Center【Dongguan City】
2023-09-13 14:39 Dongguan City, Express Arrival Processing Center【Dongguan City】
2023-09-13 11:56 Dongguan City, the mail left [Dongguan International Company Direct International Business Department], is being sent to [Guangshang Center]
2023-09-13 11:54 Dongguan City, the mail has been sorted and ready to be sent out after sorting [Dongguan International Company Direct International Sales Department].
2023-09-13 11:34 Dongguan City, China Post has received mail
2023-09-13 11:34 Dongguan City, Customer Handover