Package tracking

Asked by Victoria | 6/2/2020 6:37:38 PM

My package was supposed to arrive June 1, 2020. I got a notification saying it was running kate. When I enter my tracking info RV399138337CN it says it is not registered. Amazon shows it has shipped but no updates as to where it is or where it has been. It has been over a month since I ordered it.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 6/4/2020 5:42:51 PM Reply

Hi Victoria,

There is no tracking information for it at present. Possible reasons:
1. The sender just gave you a tracking number but hasn't shipped it.
2. It's just sent and need two or three days to have tracking information.
3. China Post doesn't provide tracking service for this kind of package.
4. Only the seller could track it in seller's platform.

You'd better contact the seller to confirm for the reason.

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