Package Stuck since April 10

Asked by Ray | 6/7/2021 8:08:41 AM

Our package does not appear to have moved since April 10. Tracking # is UJ958015207CN. Can you tell when it will get to the US or is it lost?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

2 Answer(s)

Daisy | 6/8/2021 12:17:34 AM Reply

Hi Ray,

According to the latest tracking information, it couldn't pass the customs check and is still stuck at the customs now. You couldn't receive it. What you need to do now is to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Martine | 6/9/2021 2:16:32 PM Reply

My parcel shows : Your parcel has left for the destination country.
EB746439971CN
Destination
United Kingdom
Origin
China
Handed over to Forwarding Agent for Transit
2021-06-02 10:34:26
Since the 02/06 no update my wedding is on friday can you please help urgent

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