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Package stuck on Export Customs/Retention for Inspection for 50+ days

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When will my package leave china? It's been stuck on the same message for 50+ days and the company can't do anything to help.

2023-06-22 11:04
Guangzhou City, Export Customs/Retention to be inspected
2023-06-22 09:24
Guangzhou City, sent to export customs
2023-06-21 21:18
Dongguan City, leave [Dongguan Express Processing Center General Service Workshop], next stop【Guangzhou International Exchange Bureau】

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