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Package stuck on “departed from customs/leaving customs”

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My order tracking number LP00642828847855 has been stuck on departed from customs for a week now , delivery date is past due , I needed this order by April 20th and now my birthday is ruined , the seller doesn’t know anything, Ali express knows NOTHING what can I do ?!

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Package stuck on “departed from customs/leaving customs” (0 reply)

My order tracking number LP00642828847855 has been stuck on departed from customs for a week now , delivery date is past due , I needed this order by April 20th and now my birthday is ruined , the seller doesn’t know anything, Ali express knows NOTHING what can I do ?!

Why is my package is stuck in customs? (2 replies)

I am mailing a package back to the company which I purchased clothing online, because it didn’t fit. The company will not refund me until they receive the package, but it is stuck in customs, and they refuse to contact customs to get it. Why is my package stuck in customs? Why isn’t it being delivered? It has been in customs since 8/6/2020.
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2 customs check? (1 reply)

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Where is my package? It cleared Beijing customs then stuck in Henan customs. Are there really 2 customs checks?

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