PACKAGE STUCK ON AIRLINE DEPARTURE SINCE 23RD MARCH

Asked by Ozzy Ali | 4/8/2021 5:08:50 AM

My GD E EMS package has been stuck on AIRLINE DEPARTURE since the 23rd of March and hasnt updated, i paid for shipping that said 10-15 days, has it even left china yet?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

2 Answer(s)

Daisy | 4/8/2021 11:34:11 PM Reply

Hi Ozzy Ali,

It usually takes about 30-60 days to have update showing it arrives in your country after airline departure. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Tej M | 6/21/2021 6:54:46 AM Reply

My package has been stuck on airline departure, any updates?
EB746612312CN

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