Package stuck in transit

Asked by Dezzy | 3/31/2025 4:56:25 PM

Tracking number AT659111904CN

Stuck in transit for 10 days, no movement since clearing US customs

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

2 Answer(s)

Daisy | 3/31/2025 9:37:59 PM Reply

Hi Dezzy,

It's delayed at the processing center of the USA now. You'd better wait for more days to see. If it's stuck for a long time, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about what happends to it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Michelle | 4/11/2025 7:28:17 PM Reply

My package is out for delivery for 10 days now? AM770927039CN Can you find out we’re it really is.

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