Package stuck in Shenzhen international

Asked by Mikel | 12/17/2020 1:40:48 PM

Hello,
Do you have any updates for package RV513928115CN? It has been stucked now about 34 days and any updates are not given. Should I open a dispute in Paypal?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 12/21/2020 6:59:32 AM Reply

Hi Mikel,

According to the latest tracking information, it was back to Shenzhen City where the seller is located now on Nov.12. You couldn't get it. Don't wait for more days. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible or open a dispute in Paypal to get refund.

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