package stuck in pre-shipment

Asked by saeumii | 6/1/2020 8:55:39 AM

my package has been stuck in pre-shipment for over two weeks. when should I expect the next update? CP404869889CN is the tracking.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 6/2/2020 8:46:18 PM Reply

Hi saeumii,

It's still stuck at Guangzhou International Center now. Due to the coronavirus, packages are processed slowly. The time for it to move again depends on the processing time of China Post. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

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