Package stuck in "port of departure- given to carrier"

Asked by anonymous | 11/18/2021 8:02:51 PM

My package which was shipped out on October 5th has been stuck with the shipping update "
Port of departure - Received by carrier" for more than 30 days now. Can anyone help me figure out if there is something wrong with my package at all? I've contacted the seller and Yanwen which is the (useless/scamming) shipping company that is handling my package. My tracking numbers are VR441146301YP and EV998129370CN. Honestly any help or what I can do to make sure I get my money back?

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

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2 Answer(s)

Daisy | 11/19/2021 2:03:25 AM Reply

Hi anonymous,

It was delivered to the carrier transport on October 15 and takes about 30-60 days to have update showing it arrives in Canada after that. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

[email protected] | 12/2/2022 9:08:40 AM Reply

My package which was shipped out on October 5th has been stuck with the shipping update "
Port of departure - Received by carrier"

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