Hi,
Could you please advise about our package. The track and trace website says it is in Hefei City for 4 days already. It needs to be in the Netherlands on the 18th of October for a birthday. The tracking number is LZ366666866CN. Thank you!

I placed an order back in mid-May. The last update on it was 5/23/2020, showing that it’s in Shanghai. Please see tracking information below. I understand that there are delays due to the pandemic. However I ordered other items coming from China the same day as this order, and those items arrived 2 weeks ago. I’ve already contacted the seller and now I’m contacting you. Any assistant you can provide in resolving this would be greatly appreciated. Thank you.
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2020-05-18 16:50
Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece.
2020-05-18 16:50
CHINA, HEFEI A, Processed Through Facility
2020-05-18 14:08
CHINA, HEFEI A, Processed Through Facility
2020-05-17 10:00
CHINA, Acceptance
Origin - Cached time: 2020-06-29 15:26:19 (GMT-04:00)
2020-05-23 16:30
Shanghai, Delivered by Airline
2020-05-21 19:27
Beijing, leave the Beijing International Mail Exchange Station, next stop ,Shanghai International Mail Exchange Station( via transfer)
2020-05-21 17:32
Beijing, Has Been Delivered by Airline
2020-05-21 17:32
Beijing, Has Been Delivered by Airline
2020-05-21 02:44
Beijing, arriving at the Beijing International Mail Exchange Station (via transfer)
2020-05-19 10:02
Hefei City, leave the Hefei International Mail Exchange Bureau and Exchange Station, the next stop "Hefei Mail Processing Center" (via transfer)
2020-05-18 16:50
Hefei City, "Hefei International Mail Exchange Bureau and Exchange Station" has been exported to direct seal
2020-05-18 00:38
Hefei City, arrived at the Hefei Mail Processing Center (via transfer)
2020-05-17 22:12
Wuhu City, leave the Wuhu Mail Processing Center, next stop , Hefei Mail Processing Center
2020-05-17 18:12
Wuhu City, to reach the Wuhu Mail Processing Center
2020-05-17 18:01
Wuhu City, leave the "Package Express Department", the next stop "Hefei International"
2020-05-17 10:00
Wuhu City, "Package Express Department" has received, pitcher: Zhao Chenxin
2020-05-15 09:06
Logistics order created

The order was created for my package to me sent on the 9th. I haven't seen an update for two days & it's still saying it's in Hefei City. I was just wondering what is going on with my package?