Package stuck in customs for 2 months

Asked by Retina Malerano | 2/9/2023 7:46:44 PM

I sent my package to china to get a refund
The tracking number is CH175788394US.
It says it been stuck in customs and the person im returning it too they say they can’t contact the customs number. What is the Chinese customs number and address so I can send the person who it will arrive at to get their package so I can get my money back.

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 2/9/2023 8:09:39 PM Reply

Hi Retina Malerano,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

Related Questions

Stuck in customs for 3 months (1 reply)

Hello! My small package has been stuck in customs for 3 months since November 17. Package number is LH153333467US and I cannot get my refund until received. The people have stopped replying to me after telling me they would reach out to china customs, but no one has yet. Someone please help me!!!

My package has been stuck in EME for over 2 months now, please help! (1 reply)

Tracking no. RN670911243GB- I have sent out my package to China 3 months ago and it has been stuck in customs for over 2 months ago. I am not sure what is going on? The company I've sent this to has told me the tax has been paid out so still don't understand why it is still in customs. please help and advise me on what to do?

Package still stuck in customs (1 reply)

Hi,

My packager has been stuck in customs for almost 3 months. The tracking number is EA351117298HK
I was last informed that the parcel has been sent for sanitisation but that was 2 months ago. May I know what do I have to do to get the parcel moving?

My package from usps to China has been stuck at customs since February. (3 replies)