Package stuck in customs

Asked by rmcd | 9/10/2020 1:03:13 PM

My package arrived and the tracking information states
in CHINA, GUANGZHOU, Held in Customs -> Your item is being held in Customs at 2:48 pm on August 20, 2020 in GUANGZHOU, CHINA.
How do I confirm why it is there and how long does this usually take?

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I sent the package back to China and it's stuck at the customs. What should I do?

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1 Answer(s)

Daisy | 9/10/2020 8:46:05 PM Reply

Hi rmcd,

If the receiver doesn't receive a notice from the customs to do something, it should be released in 15 days in normal.

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