package stuck in China
Asked by Melissa |
0
Hello recently I placed an order on ebay and bought 3 items from the same seller. The first two I bought on September 4, 2016 and the next one I bought was on September 7, 2016. All of my items are coming from China. I know it usually takes a while for the items to get to the US. BUT the item I ordered on the 7th got delivered to me on September 14 but nothing else came. It seems fair to think that the items I ordered first would come first.
So I keep tracking the package on the USPS site and it says "We have received notice that the originating post is preparing to dispatch this mail piece." That was on September 5. (September 6 in China). Today is September 17 and I still have no idea where my package actually is. The seller told me that the tracking information was incorrect for any packages shipped between September 1 and September 7 but I bought other packages from other people that shipped between those times and the tracking information was accurate and I received my packages.
I contacted the seller and told her I got my last package that I ordered from her and received nothing else, that I think my first two packages are still in China and that nothing is wrong with the tracking but it is wrong that my packages have not even made it to the states yet but she has not responded to that message.
Can anybody help me or tell me what my options are?
So I keep tracking the package on the USPS site and it says "We have received notice that the originating post is preparing to dispatch this mail piece." That was on September 5. (September 6 in China). Today is September 17 and I still have no idea where my package actually is. The seller told me that the tracking information was incorrect for any packages shipped between September 1 and September 7 but I bought other packages from other people that shipped between those times and the tracking information was accurate and I received my packages.
I contacted the seller and told her I got my last package that I ordered from her and received nothing else, that I think my first two packages are still in China and that nothing is wrong with the tracking but it is wrong that my packages have not even made it to the states yet but she has not responded to that message.
Can anybody help me or tell me what my options are?
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4 Answer(s)
Steven
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I think the seller delivered the first two you bought on September 4, 2016 later than the next one you bought was on September 7, 2016. Could you let me know the tracking numbers for the first two packages?
Melissa
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My tracking number is LK997501850CN. It seems as though both of the first two packages have the same tracking number.
Steven
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There is nothing wrong with the seller. She sent out your package on Sep. 5 by using China EMS which is a fast service. The package has left China on Sep. 5 and then in transit to USA. It seems there is a delay on the way. I think you could get in next week.
mrscena21
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Can someone help me find out what happened to my package please? There has been no updates. It shows processed through Nanjing China in November 27th, 2016, that's it. Tracking# LK078812347CN
Thank you.
Thank you.