Package stuck in Chicago for almost 20 days
Asked by Jess |
0
Hello. My package tracking has not updated for almost 20 days now (it already made it to the US so it’s not because of that). I already contacted the company I bought the package from and they weren’t able to do much. What can I do to get things moving again? My tracking number is AT540267252CN
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1 Answer(s)
It may delayed by your local courier due to some reason. You need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If you couldn't get it in time, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.