Package stuck for day

Asked by Omega12 | 8/19/2021 6:26:00 PM

CY002051725CN My tracking number and my package has been stuck on preparing to ship

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 8/20/2021 4:02:43 AM Reply

Hi Omega12,

It may couldn't be tracked after leaving for some stations in China. I suggest you wait for another month to see if you could receive it. If you couldn't receive it in time, contact the seller to reflect the problem and get a solution as soon as possible.

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