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Package stuck at US Secondary Processing Center

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Hi - My package (UU007461364CN) has been at the US Secondary Processing Center since 11 May 2021. How can I track it or contact the processing center? the seller is not answering my emails and has no phone number.

2 Answer(s)

user
Hi petermetsopoulos,

You'd better contact USPS to ask how to contact the US Secondary Processing Center. It's sent by using China Post Ordinary Packet Plus which is a cheap service of China Post. China Post doesn't provide tracking service for it arrives in the US. So, you can't get more update after May 11. If you couldn't get it in time, contact the seller to give you a solution. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
user
Thank you!

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