Package stuck at "Guangzhou, delivered to air transport"

Asked by Alice | 6/22/2020 2:27:11 AM

My two packages (RV455208876CN,RV450866876CN) has been stuck at ""Guangzhou, delivered to air transport"" for a week now after almost a month of being tossed around whole Guangzhou and being constantly returned for a checkup for "safety reasons".
There's no way package left China because i would get "airline departure" update and i'm worried because i see more and more packages getting lost or returned since covid-19 started.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 6/22/2020 7:20:45 PM Reply

Hi Alice,

Not all package shows airline departure after delivered to air transpor. Packages sent to European coutries are delayed due to Covid-19. It usually takes about 30-60 days to have update showing it arrives in Poland after it was delivered by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

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They were separated to make shipping cheaper. Everything was ok and both got to a "Guangzhou, delivered to air transport" the same day.
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