Package stuck at exchange center since April 1st with no update

Asked by Erin | 4/28/2020 12:54:21 PM

My package with tracking number EA929007628CN has been at the exchange center since April 1st with no updates. I understand there may be delays, I just want to make sure it is not lost and if I could get some kind of update. Thanks!

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 4/29/2020 9:17:01 PM Reply

Hi Erin,

It's still in transit in China now. Due to the coronavirus, packages are processed slowly. Please wait for more days to get update. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

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