China Post: 86 10 11185 EMS: 86 10 11183

Package stuck at china for 2 months

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Could you please help me locate my package?
Is it lost? Tracking still said “ China, Dispatch to country of destination” meaning it’s still stuck or lost in China, and hasn’t arrived yet here in Philippines.
How can I follow this up?
RV558047800CN

Thank you.

1 Answer(s)

user
Hi Marcomarco,

It's not lost. It's delayed due to the coronavirus situation in Guangzhou. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

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My order, under tracking number - LE407998074CN is stuck at Guangzhou for two months.
Please check why, because this is my second package that got stuck.
Thank you for your replay and have a nice day,
Ana

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