Package stuck at Arrive at an overseas destination since 3/14/23

Asked by Mih | 3/23/2023 11:05:26 AM

Tracking AG132334475CN

My package cleared us customs but has been stuck at “arrived a processing center” since 3/14/23. USPS status shows “Label Created, not yet in system”. Any help would be appreciated.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 3/26/2023 7:25:06 PM Reply

Hi Mih,

You need to contact the seller to ask for the new tracking number in the US. Then, use the number to check with USPS to check it for you. If the seller doesn't reply you and you couldn't receive it in time, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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Tracking # now says Expired? Looks like it has been stuck in New York USA since 9/14/21? How can we get this moving or at least answers?

UU239405948CN
Expired

China
China Post
Overseas Territory [US]
USPS
Destination - Sync Time: 2022-01-28 09:24:35 (GMT-06:00)
Origin - Sync Time: 2022-01-28 09:24:34 (GMT-06:00)
2021-09-14 09:18
USA, arrive at the [US] Secondary Processing Center

2021-09-14 09:18
United States, arriving abroad via transfer

2021-09-07 05:16
New York, arrive at the mailing place

2021-09-01 09:51
The plane entered the port

2021-08-29 20:09
Airline departure