Hi,
I am sending something to Dongguan, GZ from Canada. The tracking is EE200296323CA
It has been stuck in a sorting facility for some time now:
2019-10-22 11:55:00 V6Y1A0 Posting
2019-10-22 16:54:00 CANADA CAYVRA Arrival at Sorting Center
2019-10-23 09:08:00 CANADA CAYVRA Despatch from Sorting Center
2019-10-28 02:35:09 BeiJingShi TIANQIAOSUDI Despatch from Sorting Center
2019-10-28 13:52:40 GuangDongShengGuangZhouShi 51000061 Arrival at Sorting Center

Is it lost?

Hello,
It's been almost a month now and it seems my parcel has not moved after arriving at the Shanghai sorting facility. When can i expect the package and has it been lost? How has the coronavirus affected this issue? It's fairly urgent and the sender did say it was posted with express.
Tracking no: EA385123363CN

2020-02-25 09:45:00 JiangSuShengNanJingShi 21002901 Posting
2020-02-25 14:38:07 JiangSuShengNanJingShi NJSN Arrival at Sorting Center
2020-02-26 20:06:48 JiangSuShengNanJingShi NJGJHHJ Despatch from Sorting Center
2020-02-27 00:13:18 ShangHaiShi PDHZ Arrival at Sorting Center

Any help will be greatly appreciated please and thank you,

I'm just wondering where it is? Is it stuck at customs?