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Package stuck at a facility in Homer Glen for weeks.

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The tracking on my order has not changed since March 18 and it is now April 9. It has not changed from being at a facility in Homer Glen Illinois since March 18. The tracking number is AT329940498CN. Please help.

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The tracking on my order has not changed since March 18 and it is now April 9. It has not changed from being at a facility in Homer Glen Illinois since March 18. The tracking number is AT329940498CN. Please help.

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Hi,
My order has been stuck at the same location for 3 weeks.
Is there a problem?
Thank you

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