Package stuck at 航空公司启运 (flight departure) for 5 days, and no update since

Asked by annyng | 12/15/2023 2:37:05 PM

My package EB803351175CN has been stuck at "flight departure" (航空公司启运) since December 11, and has not been updated since. Is there an issue with my package?

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2 Answer(s)

Daisy | 12/18/2023 2:04:59 AM Reply

Hi annyng,

It should be delayed on the road. I suggest you wait for more days to see. If it's stuck for over 20 days, you'd better contact the seller to open a case to check it for you.

Kez | 12/19/2023 7:36:34 AM Reply

My parcel has been sat for 9 days in my city but has not been delivered? There is no further tracking apart from "arranging delivery" for the past 9 days? I don't know what courier china post use and in the UK so I don't know who to contact

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